1. Who We Are
This website (https://stima.io) is operated by STIMA S.R.L., a company registered in the Republic of San Marino (hereinafter referred to as "STIMA", "we", "us", or "our").
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have when visiting our website or contacting us.
2. Information We Collect
We may collect the following types of information:
- Personal information: name, email address, phone number, and other contact details you voluntarily provide.
- Technical information: IP address, browser type, device information, operating system, and other technical data collected automatically.
- Usage information: pages visited, time spent on our website, interactions, and browsing preferences.
- Communication data: information you provide when contacting us, submitting inquiries, or requesting support.
We only collect information that is reasonably necessary for the purposes described in this Policy.
3. How We Use Your Information
We may use your personal information to:
- Operate, maintain, and improve our website and services.
- Respond to inquiries and provide customer support.
- Communicate important updates and information.
- Analyze website performance and user experience.
- Maintain website security and prevent fraudulent or unauthorized activities.
- Comply with applicable legal and regulatory requirements.
We do not sell your personal information to third parties.
4. Legal Basis for Processing
Where applicable, we process personal data on one or more of the following legal grounds:
- Consent: when you voluntarily agree to a specific type of data processing.
- Contractual necessity: when processing is required to provide a requested service.
- Legitimate interests: when necessary to operate, secure, and improve our website and services, provided these interests do not override your rights.
- Legal obligations: when processing is required by applicable laws and regulations.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure its proper operation, remember user preferences, and understand how visitors interact with our website.
Cookies may include:
- Essential cookies: necessary for website functionality and security.
- Functional cookies: used to remember your preferences and settings.
- Analytics cookies: used to understand website traffic and improve performance.
- Marketing cookies: used to deliver relevant content or measure advertising effectiveness, where applicable.
You can manage your cookie preferences through the cookie consent interface on our website or adjust your browser settings.
Where required by applicable law, non-essential cookies will only be activated with your consent.
6. Sharing Your Information
We may share personal information with trusted third-party service providers when necessary to operate our website and provide our services.
These may include:
- Website hosting and infrastructure providers.
- Analytics and performance monitoring services.
- Customer support and communication platforms.
- Security and fraud prevention providers.
Such providers may only process personal information as necessary to perform their services on our behalf and subject to appropriate safeguards.
We may also disclose information when required by law, regulation, or a valid legal request.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When personal information is no longer needed, we take reasonable steps to delete or anonymize it.
8. Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Restrict or object to certain types of processing.
- Request a copy of your personal information in a portable format.
- Withdraw your consent at any time, where processing is based on consent.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us using the details provided below.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements.
Any updates will be published on this page, together with the revised "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
STIMA S.R.L.
Republic of San Marino
Email: mail@stima.io
Website: https://stima.io